Forcepoint DLP Endpoint agents not registering with the Managment Server.

Open the URL in your management server.

http://localhost:17515/data-batch-services/

You should see two folders in here

WEB-INF
META-INF

If you only have one then this is what is most likely causing the lack of endpoint updates. To resolve this if you Stop and disable the Data Security Batch Server service from services.msc and then go to the folder

C:\Program Files (x86)\Websense\Data Security\Data-Batch-Server\service-container\container\work

and move all of the folders in here to a new folder.

Now re-start the data batch service back up again. Then you need to give it a few minutes and then re-check the URL

http://localhost:17515/data-batch-services/

and check now if you have the META-INF and WEB-INF in here.

If so then check now to see if you see endpoints now showing as updated

One thought on “Forcepoint DLP Endpoint agents not registering with the Managment Server.

  1. Thanks for your own hard work on this web site. My aunt enjoys participating in investigation and it is simple to grasp why. A number of us know all about the dynamic form you give rewarding information through the web site and therefore welcome response from some other people on the subject then my simple princess is truly becoming educated so much. Have fun with the rest of the new year. You have been conducting a wonderful job.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.